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When do I have to refund a brand deal fee?

Contract forces a full refund if the brand is unhappy or cancels the campaign? Limit refunds to non-delivery and keep payment for delivered work.

The risky clause

Creator must refund the entire fee if the campaign is cancelled for any reason or if the Brand is dissatisfied.

Why it is dangerous

Refunds for any reason make payment unreliable. A fair clause refunds only for work not delivered, and keeps payment for work done. This is general information, not legal advice.

Safer clause to propose

Creator shall refund fees only for deliverables not provided, within 14 days of written notice. Fees for delivered work are non-refundable.

Message to send

Hi [Brand],

Could refunds apply only to deliverables not provided, with fees for completed work kept? Thanks, [Your Name]

Frequently asked questions

Can a brand demand a refund if it is unhappy?

Only if the contract allows it. Ask to limit refunds to non-delivery.

What should be non-refundable?

Fees for work already delivered and approved.

Related guides

• Who owns the footage in a brand collaboration?
• Should I deliver raw footage to the brand?
• Can a brand stop me mentioning other brands?
• Who pays travel and event expenses for creators?
• How long should a creator management contract last?

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